FAQ

Shipping

• How to get a return label?
• How fast do you ship?
• Do I have to pay import fee or taxes?
• Where do you ship from?

Product

• Where can I get spare parts?
• Can it heat while being plugged in without battery charge left?
• Does the HeatsBox GO work without App?
• How does the timer work? Do I need my phone nearby?
• How much food fits into the box?
• Is the HeatsBox GO battery-powered?

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